Mail Services is the department responsible for mail at Georgetown, though from when a piece of mail leaves home in New Jersey to arriving in your on-campus mailbox, there are many steps along the way.
SO, what exactly does the journey a piece of mail takes on its way to Georgetown look like? Let's find out...
1. A piece of mail is sent by US Postal Service from New Jersey to Copley #341, Georgetown University, Washington DC 20057
2. That piece of mail arrives not directly to the Main Campus, but first, to the Friendship Heights US Postal Service Center sorting center in Maryland
3. From there, all mail to be delivered to a Georgetown University address gets picked up and collected by Georgetown Mailing Services and transported to 3300 Whitehaven St., for it to be sorted by Georgetown Mail Services employees
4. Now that the mail has been picked up from the Friendship Heights sorting center in Maryland and sorted by Georgetown Mail Services employees, it gets delivered from 3300 Whitehaven St. to campus, where it gets dropped off at each Residence Hall Office, or RHO
5. At each individual RHO, mail gets placed into the assigned mailboxes. Because Georgetown students rarely live in the same residential hall for consecutive years, if the mailing address incorrectly lists your freshman residence hall instead of your Nevils apartment, the mail will get placed where it probably shouldn't have been placed.
How does this differ for packages? This is where things get tricky!
- If your package was delivered via US Postal Service then the delivery process closely mirrors the process for paper mail as outlined above! The package first arrives at the Friendship Heights sorting facility, is picked up by Georgetown Mail Services employees and brought to 3300 Whitehaven where it gets sorted, and is then delivered to campus. If the delivery address is Copley, then the delivery will be to Copley's RHO.
- If you package was delivered via FedEx, UPS or DHL then Georgetown Mailing Services is not involved in the delivery process! In this case, the package would get shipped by FedEx/UPS/DHL directly to wherever the address is, and Georgetown Mailing Services would never see it. If you've got any questions about a UPS/FedEx/DHL delivery, your best bet for assistance would be Residential Living, which oversees the RHO's where these packages are delivered to. They can be reached at firstname.lastname@example.org.
For more information on RHO's, including their hours of operation and which RHO serves which resident halls, click here.
Also, please note that any packages including perishable items should be packaged appropriately.
So, what other services does Mailing Services offer?
- CASS Certification (Coding Accuracy Support System): This service ensures that all addresses on a list do exist and that they are properly formatted, automation compatible and contain the proper 5+4-digit zip code.
- Folding/Inserting: Do you have 1,000 copies of something but need folding/inserting? Provide us with the dimensions and type of fold, and we can take care of the rest!
- Labeling/Tabbing: Automated labeling and tabbing.
- Stock Items: Delivery of any products purchased. Click here for our convenient form.
- Courier Services: Mail Services operates courier services between Main Campus buildings, in addition to service runs to M St., Wisconsin Avenue, and to the SCS and Law Center. For more information, contact George Montgomery (contact info below)
Operations Manager: George Montgomery
3300 Whitehaven Street, NW
Washington, DC 20007
Phone: (202) 687.5244
Web Address: MailServices.Georgetown.edu