Mail Services

The University has transitioned to a universal mail and package system managed by Auxiliary Business Services; packages will no longer be delivered and distributed out of individual Residence Hall Office locations. 

The Mail Services Department receives, sorts, and distributes the mail for all of Georgetown University. As the department evolves alongside the transforming industry, we are in the process of modernizing student package distribution on campus in order to improve the student experience. Our goal is to implement smart lockers that will allow students to retrieve packages 24 hours a day in three convenient locations across campus. The 2020 pandemic has slowed progress towards this goal; however, a temporary solution has been put in place for the beginning of the Fall 2020 semester.

Sending packages and letter mail to a student’s residential space:

Residential Halls and Apartments Address Format:
Student Full Name
Building and Room Number
Georgetown University
3700 O St N.W.
Washington, D.C. 20057

Townhouse Address Format:
Student Full Name
House Number Street N.W.
Washington, D.C. 20007

Picking up packages and letter mail once a student has moved into a residential space:

McShain Lounge (Small), located in McCarthy Hall, will be the temporary student mail and package distribution center beginning August 10, 2020. Students can pick up mail and packages Monday through Friday, 10 AM – 4 PM. Students must present their GOCard ID to retrieve any mail or packages addressed to them.

McShain Hours of Operation
Monday through Friday
10 AM – 4 PM

Receiving packages while a student is in quarantine or isolation:

For students in extended quarantine (14 days), packages will be delivered to the residence three times per week.  If a student is only required to quarantine for a short period of time until confirmed negative test results, then the student can pick up their packages after they are cleared to exit quarantine.


Picking up packages and letter mail for faculty and staff:

As a reminder, faculty and staff mail and packages will continue to be rerouted to the Mail Services department and distributed out of the Harris Building. Pickup of mail and packages continues to be available between 9 a.m. and 4 p.m. Monday through Friday.

Beginning on August 17, when most faculty and staff will no longer have GOCard access to the Harris Building, anyone coming to pick up mail or packages will need to call 202-687-5246 when you arrive. Temporary parking will be allowed in the traffic circle or outside of the loading dock. A member of the Mail Services onsite team will meet you outside the building with your mail and packages.

Contact Mail Services:
mailservices@georgetown.edu