Mail Services

Mail Services will be open on Friday, February 19th with limited service due to weather delays in the DC metro area.

The University has transitioned to a universal mail and package system managed by Auxiliary Business Services; packages will no longer be delivered and distributed out of individual Residence Hall Office locations. 

The Mail Services Department receives, sorts, and distributes the mail for all of Georgetown University. As the department evolves alongside the transforming industry, we are in the process of modernizing student package distribution on campus in order to improve the student experience. Our goal is to implement smart lockers that will allow students to retrieve packages 24 hours a day in three convenient locations across campus. The 2020 pandemic has slowed progress towards this goal; however, a temporary solution has been put in place for the beginning of the Fall 2020 semester.

Sending packages and letter mail to a student’s residential space:

Residential Halls and Apartments Address Format:
Student Full Name
Building and Room Number
Georgetown University
3700 O St N.W.
Washington, D.C. 20057

Townhouse Address Format:
Student Full Name
House Number Street N.W.
Washington, D.C. 20007

Picking up packages and letter mail once a student has moved into a residential space:

We moved! Beginning on Thursday, October 8 at 10 AM, all student letter mail and packages must be picked up at the new Mail Services Distribution Center in Leavey, accessed along the North Gallery, next to Royal Jacket. This relocation is the first step towards exciting modernization efforts for student mail and package distribution. 

Coming soon, smart lockers will allow students to retrieve packages 24 hours a day in convenient locations across campus, including the Leavey Center. Until the lockers are installed and operational, mail and package pickup hours and protocols will not change. 

The Leavey Center will be open for student mail and package pickup Monday – Friday, 10 AM – 4 PM. GOCard identification is required.

Leavey Center Hours of Operation
Monday through Friday
10 AM – 4 PM

How to access the Mail Services Distribution Center in Leavey:

The Leavey Center North Gallery can be accessed:
1.) Through the hotel lobby after coming up West Road that follows along Yates Field House and Cooper Field
2.) Through the Leavey Center parking garage pathway adjacent to MedStar construction. Take the stairs or elevator to the first level.
3.) Via the Leavey Center bridge main entrance, past Sellinger Lounge, and through the North Corridor.

Please note that a green GU360 building access badge will be required in order to access the distribution center.

Receiving packages while a student is in quarantine or isolation:

For students in extended quarantine (14 days), packages will be delivered to the residence three times per week. 

Mail and packages sent to off-campus students:

All mail and packages for students no longer residing on campus during the Spring 2021 semester will be returned to sender immediately upon receiving. Mail Services strongly encourages students to update their address with important contacts and default address profiles for online shopping.

Mail and package holding time for on campus students:

Any unclaimed mail and packages for students living on campus will be returned to sender 30 days from the initial email notification.

Picking up packages and letter mail for faculty and staff:

As a reminder, faculty and staff mail and packages will continue to be rerouted to the Mail Services Department and distributed out of the Harris Building (3300 Whitehaven St. NW Harris Bldg. Suite B-116 Washington D.C. 20007). Pickup of mail and packages continues to be available between 9 AM and 4 PM Monday through Friday.

Beginning on August 17, 2020 most faculty and staff will no longer have GOCard access to the Harris Building. Anyone coming to pick up mail or packages will need to call 202-687-5245 upon arrival. Temporary parking will be allowed in the traffic circle or outside of the loading dock. A member of the Mail Services onsite team will meet you outside the building with your mail and packages.

NOTE: The risk of Covid-19 transmission from handling mail and packages is low; however, individuals receiving mail and packages should wash their hands thoroughly after handling mail or packages.

Contact Mail Services: