Student Mail and Package FAQ

Residential Halls and Apartments Address Format:
{Student Full Name}, Student
{Building and Room Number}
Georgetown University
3700 O St N.W.
Washington, D.C. 20057

Townhouse Address Format:
Student Full Name
House Number / Street N.W.
Washington, D.C. 20007

There are several ways that student packages are delivered and made available for pickup:

Blue Georgetown Lockers (non-Amazon packages)
Non-Amazon packages (e.g., UPS, FedEx, USPS) will be delivered through Mail Services to the blue package lockers located in the Leavey Center North Gallery and Kennedy Hall lobby. You will receive an email notification with a QR code and pin when a package is ready for pickup from the lockers.

Leavey Mail Room (Leavey Center North Gallery)
Oversized non-Amazon packages that do not fit inside the blue Georgetown lockers will be distributed out of the Leavey Center mail room, located in the North Gallery next to Royal Jacket and Starbucks. You will receive an email notification when you have a package ready for pickup from the Leavey Mail Room. The mail room does not offer dorm delivery. However, moving bins are available to borrow with a valid ID as collateral, which will be returned to you once the bin is brought back to the mail room.

Letter Mail
Student letter mail can be picked up from the Leavey Center mail room, located in the North Gallery next to Royal Jacket and Starbucks. GOCard or other photo identification is required.

Please note that packages will be held for a maximum of 10 days. Packages unclaimed after 10 days will be returned to the original carrier.

Georgetown lockers are located in Leavey Center North Gallery and the Kennedy Hall lobby.

The Leavey Center North Gallery can be accessed:

Via the Leavey Center bridge main entrance, past Sellinger Lounge, and through the North Corridor.

Through the Hoya Hotel lobby after coming up West Road that follows along Yates Field House and Cooper Field.

Through the Leavey Center parking garage by taking the stairs or elevator to the first level.

There may be a delay between when a package is marked as “delivered” to Georgetown University by the carrier, and when it is ready to be picked up on campus.

All external carriers (FedEx, UPS, DHL, etc.) deliver mail and packages directly to the Mail Services centralized receiving location on campus. Once they arrive, mail and packages need to be sorted and scanned into our system before they are placed in a locker or made available for pickup.

Rest assured, once your package is ready to be picked up, Mail Services will notify you via email. 

It is your responsibility to transport all packages to your residence. The mail room does not offer dorm delivery. However, moving bins are available to borrow with a valid ID as collateral, which will be returned to you once the bin is brought back to the mail room.

All mail and packages for students no longer residing on campus will be returned to the carrier immediately. All unclaimed mail and packages for students residing on campus will be returned to the carrier 10 days after they have been received. Students will receive a final notification when the 10 day mark is approaching.

Mail Services strongly encourages students to notify all friends, family, and important contacts that you have a pending address change so as not to misdeliver mail and packages to campus. Please also remember to update default address profiles for online merchants.

Yes, as long as your friend or colleague is approved to be on campus, you can authorize that individual to pick up your letter mail or packages by emailing mailservices@georgetown.edu and copying that individual on the email.

Unfortunately, Mail Services is not able to forward mail or packages.

At this moment in time, outbound mailing services are not available on campus. We hope to offer these retail services in the future.

For all questions related to your mail and packages, please contact mailservices@georgetown.edu